Curated
for the
discerning

1. Introduction

MAISON ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

• Personal identifiers: Name, email address, phone number, billing and shipping address.
• Payment data: Card details processed securely by our PCI-compliant payment partners. We do not store full card numbers.
• Usage data: IP address, browser type, device information, pages visited, and time spent on site.
• Cookies: See our Cookie Policy for details.

3. How We Use Your Information

• To process and fulfill your orders, including shipping and returns.
• To communicate with you about your account, orders, or customer service inquiries.
• To improve our website, products, and services through analytics.
• To send marketing communications (only with your consent).
• To detect and prevent fraud or unauthorized access.

4. Data Sharing

We do not sell your personal data. We share information only with trusted third-party service providers necessary to operate our business, including payment processors, shipping carriers, and analytics platforms. All partners are contractually bound to protect your data.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request a copy of your data in a portable format.
• Object to certain types of data processing.

To exercise these rights, contact us at privacy@maison.com.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, order data is retained for 7 years for tax and accounting purposes.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@maison.com or by mail at MAISON, 123 Design District, New York, NY 10001.

1. Agreement to Terms

By accessing or using the MAISON website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to modify these terms at any time; continued use constitutes acceptance of changes.

2. Eligibility

You must be at least 18 years old and capable of entering into legally binding contracts to make a purchase. By placing an order, you represent that you meet these requirements and that all information provided is accurate and complete.

3. Products & Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are listed in USD and do not include applicable taxes or shipping fees, which are calculated at checkout. We make every effort to display colors accurately, but actual colors may vary depending on your monitor.

4. Orders & Payment

All orders are subject to acceptance and confirmation. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or description, or suspected fraud. Payment must be received before shipment. We accept the payment methods listed at checkout.

5. Shipping & Delivery

Delivery times are estimates and begin from the date of shipment, not the date of order. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you upon delivery to the carrier.

6. Returns & Refunds

We accept returns of unused items in original packaging within 30 days of delivery. Refunds are issued to the original payment method within 5-10 business days of receiving the returned item. Shipping costs on returns are the customer's responsibility unless the item was defective or incorrect.

7. Intellectual Property

All content on this website—including text, graphics, logos, images, and software—is the property of MAISON or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, MAISON shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

9. Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any dispute shall be resolved exclusively in the state or federal courts located in New York County.

10. Contact

For questions about these terms, contact us at legal@maison.com.

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. Cookies cannot be used to run programs or deliver viruses to your device.

2. How We Use Cookies

MAISON uses cookies for the following purposes:

• Essential cookies: Necessary for the website to function properly. These enable core features like account login, shopping cart functionality, and checkout processing.
• Analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to improve site performance and user experience.
• Marketing cookies: Used to track visitors across websites to display relevant and engaging advertisements. These may be set by us or our advertising partners.
• Preference cookies: Remember your settings and choices (such as language or region) to provide a personalized experience.

3. Cookies We Use

4. Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent certain features of our website from functioning correctly. You can also update your preferences using our Cookie Consent Manager.

5. Third-Party Cookies

We may allow third-party service providers to place cookies on your device for analytics and advertising purposes. These providers have their own privacy policies and cookie practices. We encourage you to review their policies for more information.

6. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, regulation, or our business practices. The updated policy will be posted on this page with a revised "Last updated" date.

7. Contact

If you have questions about our use of cookies, contact us at privacy@maison.com.