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Last updated: June 3, 2026
MAISON ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
We may collect the following types of information:
We do not sell your personal data. We share information only with trusted third-party service providers necessary to operate our business, including payment processors, shipping carriers, and analytics platforms. All partners are contractually bound to protect your data.
Depending on your location, you may have the right to:
To exercise these rights, contact us at privacy@maison.com.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, order data is retained for 7 years for tax and accounting purposes.
If you have questions about this Privacy Policy, please contact us at privacy@maison.com or by mail at MAISON, 123 Design District, New York, NY 10001.
Last updated: June 3, 2026
By accessing or using the MAISON website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to modify these terms at any time; continued use constitutes acceptance of changes.
You must be at least 18 years old and capable of entering into legally binding contracts to make a purchase. By placing an order, you represent that you meet these requirements and that all information provided is accurate and complete.
All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are listed in USD and do not include applicable taxes or shipping fees, which are calculated at checkout. We make every effort to display colors accurately, but actual colors may vary depending on your monitor.
All orders are subject to acceptance and confirmation. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or description, or suspected fraud. Payment must be received before shipment. We accept the payment methods listed at checkout.
Delivery times are estimates and begin from the date of shipment, not the date of order. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you upon delivery to the carrier.
We accept returns of unused items in original packaging within 30 days of delivery. Refunds are issued to the original payment method within 5-10 business days of receiving the returned item. Shipping costs on returns are the customer's responsibility unless the item was defective or incorrect.
All content on this website—including text, graphics, logos, images, and software—is the property of MAISON or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
To the maximum extent permitted by law, MAISON shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.
These terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any dispute shall be resolved exclusively in the state or federal courts located in New York County.
For questions about these terms, contact us at legal@maison.com.
Have a question about an order, a product, or just want to say hello? We would love to hear from you. Fill out the form and we will respond within 24 hours.
Phone
+1 (212) 555-1234Studio
123 Design District
New York, NY 10001
Hours
Mon – Fri: 9am – 6pm EST
Sat – Sun: Closed
Visit Our Studio
123 Design District, New York, NY 10001